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Privacy Policy for Cenva Labs
Last Updated: October 15, 2025
This Privacy Policy ("Policy") describes how Cenva Labs ("we," "us," "our," or "Company") collects, uses, discloses, and protects information when you access or use our website at https://cenvalabs.com (the "Site") and any related services, applications, or products (collectively, the "Services").
By using our Services, you agree to this Policy. If you do not agree, please discontinue use immediately.
1. INFORMATION WE COLLECT
1.1 Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card numbers, billing address) processed securely through third-party payment processors
- Profile information (preferences, interests, demographic data)
- Communications with us (support requests, feedback, surveys)
1.2 Automatically Collected Information
We automatically collect:
- Device information (IP address, browser type, operating system, device identifiers)
- Usage data (pages viewed, features used, time spent, referring URLs)
- Location data (general geographic location based on IP address)
- Cookies and similar tracking technologies (see Section 6)
1.3 Third-Party Information
We may receive information about you from third parties, including:
- Authentication services (OAuth providers like Google, GitHub)
- Analytics providers
- Marketing partners
- Public databases
2. HOW WE USE YOUR INFORMATION
We use collected information for:
- Providing, maintaining, and improving our Services
- Processing transactions and sending related information
- Communicating with you (customer service, updates, marketing, security alerts)
- Personalizing your experience
- Conducting analytics and research
- Detecting, preventing, and addressing fraud, security issues, and technical problems
- Complying with legal obligations
- Enforcing our Terms of Service
- Any other purpose with your consent
3. LEGAL BASIS FOR PROCESSING (GDPR)
For users in the European Economic Area (EEA), UK, and Switzerland, we process personal data based on:
- Consent: You have given clear consent
- Contract: Processing is necessary to fulfill our contract with you
- Legal obligation: Processing is required by law
- Legitimate interests: Processing is in our or a third party's legitimate interests (not overridden by your rights)
4. HOW WE SHARE YOUR INFORMATION
We may share your information with:
4.1 Service Providers
Third-party vendors who perform services on our behalf (payment processing, hosting, analytics, email delivery, customer support).
4.2 Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
4.3 Legal Requirements
When required by law, court order, or governmental authority, or to protect our rights, property, or safety.
4.4 With Your Consent
When you explicitly authorize us to share information.
We do NOT sell your personal information to third parties.
5. DATA RETENTION
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your data.
6. COOKIES AND TRACKING TECHNOLOGIES
We use cookies, web beacons, and similar technologies to:
- Remember your preferences and settings
- Authenticate users
- Analyze usage and performance
- Deliver targeted advertising
You can control cookies through your browser settings. However, disabling cookies may limit functionality.
7. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have the following rights:
7.1 Access and Portability
Request access to and receive a copy of your personal information.
7.2 Correction
Request correction of inaccurate or incomplete data.
7.3 Deletion
Request deletion of your personal information (subject to legal obligations).
7.4 Restriction
Request restriction of processing under certain circumstances.
7.5 Objection
Object to processing based on legitimate interests or for direct marketing.
7.6 Withdraw Consent
Withdraw consent at any time (where processing is based on consent).
7.7 Opt-Out of Marketing
Unsubscribe from marketing communications via the link in emails or by contacting us.
To exercise these rights, contact us at [email protected].
8. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:
- Standard Contractual Clauses approved by the European Commission
- Privacy Shield frameworks (where applicable)
- Other legally approved mechanisms
9. CHILDREN'S PRIVACY
Our Services are not directed to individuals under 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it immediately. If you believe a child has provided us with information, contact us at [email protected].
10. SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
11. DO NOT TRACK SIGNALS
We currently do not respond to "Do Not Track" signals from browsers.
12. CALIFORNIA PRIVACY RIGHTS
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, shared, or sold
- Right to request deletion of personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising CCPA rights
To exercise these rights, contact us at [email protected].
13. NEVADA PRIVACY RIGHTS
Nevada residents may opt-out of the sale of certain covered information. We do not sell covered information. For questions, contact [email protected].
14. EUROPEAN ECONOMIC AREA (EEA) RIGHTS
EEA residents have rights under the General Data Protection Regulation (GDPR) as outlined in Section 7. You also have the right to lodge a complaint with a supervisory authority.
15. CHANGES TO THIS POLICY
We may update this Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. For material changes, we will provide notice via email or prominent notice on our Services. Continued use after changes constitutes acceptance.
16. CONTACT INFORMATION
For questions, concerns, or to exercise your rights, contact us:
Email: [email protected]
Website: https://cenvalabs.com
For EEA residents, you may also contact your local data protection authority.
17. DISCLAIMER
This Policy is provided for informational purposes. While we strive to protect your information, you use our Services at your own risk. We are not liable for unauthorized access or disclosure beyond our reasonable control.